What is the marketing challenge for Glendale businesses?
Uneven traffic. Glendale hosts some of the biggest events in Arizona at State Farm Stadium and the Westgate area, so business can swing from overflowing to quiet. The challenge is building steady customers between the big days.
Event crowds are mostly visitors who may never return. The businesses that thrive here use those peaks to capture names, then market to the West Valley residents who live nearby year round, including the families and military households around Luke Air Force Base.
That takes two plans working together: one to win the crowd and one to keep the neighbors. It is the same thinking that packed an Arizona resort after 9/11, when few airlines were flying and almost no one was traveling.