DIRECT RESPONSE

A direct response marketing consultant who counts replies, not likes.

Direct response marketing asks a specific person to take a specific action now, then measures exactly who did. John Graham Seeliger has built direct mail and response campaigns for 40 years, for clients from IBM to a wounded warrior hospital, and he builds them today for Arizona businesses.

What is direct response marketing?

It's advertising built to make the reader do something you can count: call, reply, buy, book, give. Every piece carries an offer, a deadline and a way to respond, so you know what it earned.

Brand advertising hopes people remember you. Direct response asks them to act, today, and keeps score. It's the oldest form of measurable marketing, and the rules that made it work on paper are the same rules that make an email, a landing page or a mailed letter work now.

John learned relationship marketing at a level that earned this from a New York Times Publishing executive: "Of all the Relationship Marketing people I've worked with, there's only one whose standard is matched by John Seeliger's. That one is Lester Wunderman." (Wunderman is widely credited with founding direct marketing.)

What we build

  • Direct mail letters, packages and sequences
  • Mailing lists and targeting
  • Offers and incentives people act on
  • Response tracking (codes, numbers, landing pages)
  • Email and digital response campaigns
  • Testing: one variable at a time
  • Follow up that turns replies into sales

PROOF

Does direct mail still work?

When it surprises people, yes. Mailboxes are emptier than inboxes, and a piece that feels personal gets opened. Here's what our campaigns have done:

  • 600%

    above fundraising target

    For a wounded warrior hospital, we flipped the script and mailed out cash (worth $65 in today's value) to controlled prospects, asking them to return it 2X to 5X within a week. They did, and more.

  • 82%

    market share in South Africa, in one year

    A mystery mail sequence, a crushed peanut and a children's storybook got Mantel Brothers' new crane into the homes and heads of fleet managers. Read the Mantel Elephant story.

  • 30%

    response for Valley National Bank

    A response rate that overwhelmed the bank's own expectations, from a campaign aimed at the right people with the right offer.

What makes a direct response campaign work?

Three things, in this order: the list, the offer and the creative. The best letter in the world fails if it goes to the wrong people or asks for nothing.

  1. The list. Who gets it matters more than anything else. We define the audience before we write a word.
  2. The offer. A clear reason to act now, worth more to the reader than the effort of responding.
  3. The creative. A surprise hook that earns attention, then copy that makes the next step easy.
  4. The measurement. Every piece is coded so you know exactly what it returned.

Direct response works best as part of a bigger marketing strategy, and it pairs naturally with campaign development.

"We were all just astounded by the quality of your tactical and creative work... Delighted with the results, too."

Bonny Lepore, Print and Advertising Director, Yaffe Advertising (Phoenix, AZ)

QUESTIONS

Straight answers.

Is direct mail worth it for a small business?

It can be, when the list is tight and the offer is strong. A small, well targeted mailing to the right few hundred people often beats a large one to everyone. We size the mailing to the budget and measure every response.

What response rate should I expect from direct mail?

It varies widely with the list, the offer and the industry, so we don't promise a number. We set a target before mailing, code every piece and test so each round does better than the last.

What is the difference between direct response and brand advertising?

Brand advertising builds awareness over time. Direct response asks for an action now and measures it. Most businesses need some of both; direct response is where you can see the return most clearly.

Do you handle printing and mailing?

We plan the campaign, write and design the pieces, and help you line up the list, printing and mailing, so the whole thing runs as one project instead of five.

Can direct response work online too?

Yes. The same rules apply to email, landing pages and digital ads: a defined audience, a clear offer, an easy response and measurement. We use whichever media your buyers actually respond to.

LET'S TALK

Ready when you are.

Not sure if you need help? No worries. A quick conversation costs nothing, and you'll know exactly where you stand. Plus, what your next step should be. If any. No sugar coating, no pressure, no BS. Call now. And if you're on the right track, we'll tell you that too.

Start the conversation.

Phone:
602.558.7540

Email:
johngseeliger@cox.net
jgs@creativestrategiesmktg.com

Location:
Phoenix, AZ, serving the Phoenix metro and all of Arizona

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